Terms & Conditions

Programs in Canada

Before applying for a GO International program, you must accept the following program Terms and Conditions, including the cancellation and refund policy. Please read the following very carefully. This is a legally binding agreement.

Please select the program you are interested in to view its Terms & Conditions.

  1. Volunteer in Canada
  2. Canadian Working Holiday
  3. Study English in Canada

Volunteer in Canada - Terms & Conditions

  1. I am able to work legally in Canada.
  2. I understand I am responsible for all travel expenses to get to Canada and for travel within Canada.
  3. I understand that GO International/Tamwood International College cannot guarantee me a volunteer position that meets my preferences.
  4. I understand that I am solely responsible for finding and paying for my own accommodation while in Canada unless provided for me by the host organization. All expenses relating housing and daily living including rent, utilities, furnishing, and food are my responsibility.
  5. I understand that I am expected to respect the property of the host organization and will pay for property damage I cause. Destruction and/or theft of property will be grounds for disciplinary action. I will obey all Canadian federal, provincial and local laws. I agree to comply with my Canadian employer’s rules and policies, including but not limited to such matters as personal grooming and drug testing.
  6. I will carry out the duties and responsibilities of the position that GO International/Tamwood International College has arranged for me. I acknowledge that GO International/Tamwood International College only facilitates an arrangement between my host employer and me and that any assignment relationship is solely between my host employer and me.
  7. I confirm that my volunteer work assignment is temporary and runs for the duration specified in my placement details.
  8. I UNDERSTAND THAT GO INTERNATIONAL/TAMWOOD CANNOT GUARANTEE THE ACTUAL HOURS OF WORK AS REPRESENTED IN THE PROGRAM DESCRIPTION THAT I WILL GET AT MY JOB AS MY HOURS OF WORK MAY BE AFFECTED BY BAD WEATHER, ECONOMIC EVENTS, SEASONAL BUSINESS FLUCTUATIONS AND OTHER FACTORS OUT OF THE CONTROL OF GO INTERNATIONAL/TAMWOOD. I UNDERSTAND I SHOULD BE AWARE THAT SOME JOBS WILL HAVE FLEXIBLE START DATES AND REDUCED HOURS DUE TO WEATHER OR ECONOMIC SITUATIONS.
  9. I understand that GO International/Tamwood International College will assist me in finding one volunteer work assignment only. GO International/Tamwood International College will not locate secondary employment for me if I quit or get fired. Should either happen I will notify GO International/Tamwood International College in writing of my change of employment status.
  10. I understand GO International/Tamwood International College will find a volunteer work assignment for me based on a number factors which may include the volunteer market at the time, my English skills, time of year, length of stay, previous work experience and education.
  11. I understand I must accept the first volunteer work assignment that is offered to me.
  12. I agree that I will perform my duties to the best of my ability and indemnify without limitation, GO International, its directors, its employees, agents and organizations affiliated with it, against any loss or damage suffered by any of them, or any claims made against any of them, as a result of any breach or negligence by me during my participation in the program.
  13. I understand that any cancellation is subject to GO International/Tamwood International College’s Cancellation Policy.
  14. I confirm that all information stated in my application, my curriculum vitae (CV) and other submitted documentation is correct and I understand that any information proven to be false may result in the cancellation of my program with no refund.
  15. Please note that GO International/Tamwood International College does not "guarantee" any volunteer position or the amount of hours to be provided. GO International/Tamwood International College is a conduit between the host organization and the volunteer. Volunteer conditions can change before or after arrival.

Cancellation, Refund and Program Change Policy

  • If Visa refused: All fees refunded. Proof required.
  • If cancelation made more than 30 days prior to arrival date
    • Program Fee: if an interview has not been confirmed: Full Refund less C$150 cancelation fee.
    • Program Fee: if first interview has been confirmed but not taken: Full refund less C$300 deposit.
    • Program Fee*: if first interview has been taken or second interview has been confirmed and/or taken but job offer is still pending, or if job placement has been confirmed: 50% Refund
    • Program Fee: if after two interviews Participant does not receive a job offer and participant cancels: Full refund less C$150 cancelation fee.
    • Fees for Other Services
      • Application Fee for English Classes: Non-refundable
      • Homestay Placement Fee: Non-refundable if homestay has been confirmed. If not confirmed, Full Refund
      • Airport Transfer: Full Refund
      • Homestay fees: Full Refund
      • Tuition fees for English classes: Full refund
      • Text Book Fee: Full Refund
      • Medical Insurance: Full Refund
  • Less than 30 days prior to arrival date
    • Program Fee: if an interview has not been confirmed: Full Refund less C$150 cancelation fee
    • Program Fee: if first interview has been confirmed but not taken: Full refund less C$300 deposit.
    • Program Fee*: if first interview has been taken or second interview has been confirmed and/or taken but job offer is still pending, or if job placement has been confirmed: 50% Refund
    • Program Fee: if after two interviews Participant does not receive a job offer and participant cancels: Full refund less C$150 cancelation fee.
    • Fees for Other Services
      • Application Fee for English Classes: Non-refundable
      • Homestay Placement Fee: Non-refundable
      • Airport Transfer: Full Refund
      • Homestay fees: No refund of fees for first 4 weeks
      • Tuition fees for English classes: Full refund less $150 cancelation fee
      • Text Book Fee: Full Refund
      • Medical Insurance: Full Refund
  • Refund after arrival in Canada
    • Program Fee: if an interview has not been confirmed: Full Refund less C$300 cancelation fee
    • Program Fee: if first interview has been confirmed but not taken: Full refund less C$300 deposit.
    • Program Fee*: if first interview has been taken or second interview has been confirmed and/or taken but job offer is still pending, or if job placement has been confirmed: NO Refund
    • Program Fee: if after two interviews Participant does not receive a job offer and participant cancels: Full Refund less C$150 cancelation fee.
    • Fees for Other Services
      • Application Fee for English Classes: Non-refundable
      • Homestay Placement Fee: Non-refundable
      • Airport Transfer: No Refund
      • Homestay fees: No refund for next 4 weeks of homestay
      • Tuition fees for English classes: No refund
      • Text Book Fee: No Refund
      • Medical Insurance: No Refund
* If participant cancels after taking their first or second interview but before a job offer has been confirmed or refused in writing, NO refund. If they fail the first interview and cancel before the second interview is arranged and confirmed in writing, then full refund less $150.

Canadian Working Holiday - Terms & Conditions

  1. I am able to work legally in Canada.
  2. I understand I am responsible for all travel expenses to get to Canada and for travel within Canada.
  3. I understand that GO International/Tamwood International College cannot guarantee me a job offer, and that a position I may secure through interviews facilitated by GO International may not meet my preferences.
  4. I understand that I am solely responsible for finding and paying for my own accommodation while in Canada. All expenses relating housing and daily living including rent, utilities, furnishing, and food are my responsibility.
  5. I understand that I am expected to respect the property of the host company and will pay for property damage I cause. Destruction and/or theft of property will be grounds for disciplinary action. I will obey all Canadian federal, provincial and local laws. I agree to comply with my Canadian employer’s rules and policies, including but not limited to such matters as personal grooming and drug testing.
  6. I will carry out the duties and responsibilities of the position that GO International/Tamwood International College has arranged for me. I acknowledge that GO International/Tamwood International College only facilitates an arrangement between my employer and me and that any assignment relationship is solely between my employer and me.
  7. I confirm that my job assignment is temporary and runs for the duration specified in my placement details.
  8. I UNDERSTAND THAT GO INTERNATIONAL/TAMWOOD CANNOT GUARANTEE THE ACTUAL HOURS OF WORK AS REPRESENTED IN THE PROGRAM DESCRIPTION THAT I WILL GET AT MY JOB AS MY HOURS OF WORK MAY BE AFFECTED BY BAD WEATHER, ECONOMIC EVENTS, SEASONAL BUSINESS FLUCTUATIONS AND OTHER FACTORS OUT OF THE CONTROL OF GO INTERNATIONAL/TAMWOOD. I UNDERSTAND I SHOULD BE AWARE THAT SOME JOBS WILL HAVE FLEXIBLE START DATES AND REDUCED HOURS DUE TO WEATHER OR ECONOMIC SITUATIONS. I UNDERSTAND I WILL COME PREPARED WITH SUFFICIENT FUNDS TO COVER MY EXPENSES SHOULD THESE PERIODS OCCUR.
  9. I understand that GO International/Tamwood International College will assist me in finding one job only. GO International/Tamwood International College will not locate secondary employment for me if I quit or get fired. Should either happen I will notify GO International/Tamwood International College in writing of my change of employment status.
  10. I understand GO International/Tamwood International College will find a job based on a number factors which may include the job market at the time, my English skills, time of year, length of stay, previous work experience and education.
  11. I understand that GO International will present my application to employers on my behalf and facilitate the scheduling of interviews for me with interested employers,  until I receive a job offer, or until I have interviewed with a maximum of two employers.  If I decline an offer made to me by an employer or do not receive an offer after interviewing with two employers, I understand that I can either continue with the program and receive the balance of the services available to me in the program, but secure my own work placement or I can withdraw from the program.  If I withdraw from the program at any stage, my refund will be made subject to my booking agent’s cancellation and refund policy.
  12. I agree that I will perform my duties to the best of my ability and indemnify without limitation, GO International, its directors, its employees, agents and organizations affiliated with it, against any loss or damage suffered by any of them, or any claims made against any of them, as a result of any breach or negligence by me during my participation in the program.
  13. I understand that any cancellation is subject to GO International/Tamwood International College’s Cancellation Policy.
  14. I confirm that all information stated in my application, my curriculum vitae (CV) and other submitted documentation is correct and I understand that any information proven to be false may result in the cancellation of my program with no refund.

Please note that GO International/Tamwood International College does not "guarantee" any employment position or the amount of hours to be provided. GO International/Tamwood International College is a conduit between the employer and the employee. Employment conditions can change before or after arrival.

Cancellation, Refund and Program Change Policy

  • If Visa refused: All fees refunded.
  • If cancelation made more than 30 days prior to arrival date
    • Program Fee: Full Refund less $150 cancelation fee
    • Fees for Other Services
      • Application Fee for English Classes: Non-refundable
      • Homestay Placement Fee: Non-refundable if homestay has been confirmed. If not confirmed, Full Refund
      • Airport Transfer: Full Refund
      • Homestay fees: Full Refund
      • Tuition fees for English classes: Full refund
      • Text Book Fee: Full Refund
      • Medical Insurance: Full Refund
  • Less than 30 days prior to arrival date
    • Program Fee: No Refund
    • Fees for Other Services
      • Application Fee for English Classes: Non-refundable
      • Homestay Placement Fee: No Refund
      • Airport Transfer: Full Refund
      • Homestay fees: No refund of fees for first 4 weeks
      • Tuition fees for English classes: Full refund less $150 cancelation fee
      • Text Book Fee: Full Refund
      • Medical Insurance: Full Refund
  • Refund after arrival in Canada
    • Program Fee: No Refund
    • Fees for Other Services
      • Application Fee for English Classes: Non-refundable
      • Homestay Placement Fee: No Refund
      • Airport Transfer: No Refund
      • Homestay fees: No refund for next 4 weeks of homestay
      • Tuition fees for English classes: No Refund
      • Text Book Fee: No Refund
      • Medical Insurance: No Refund

    Tamwood International College – Refund of Extra Services Fees

    See www.tamwood.com for details