This Policy explains what information we collect about users of our web site and describes how we will use it. This Policy also applies to the personal data we collect from you off-line, either in person or through mail.
We are committed to being compliant with current privacy laws and maintaining best industry practices. These laws protect the privacy of personal information that we obtain and retain on customers and other individuals with whom we do business. This Policy is intended to help you understand how we collect, disclose, retain, dispose and access personal information. We may change this Policy at any time and without advance notice, and it is your responsibility to view it regularly. If you would like more information about how we handle your personal information, you can contact us at email@example.com
By using our website or participating in any other services provided by us, and by voluntarily submitting your personal information to us, you are consenting to the terms of this Policy.
WHAT INFORMATION DO WE COLLECT?
We do collect personal data, which is information about an identifiable individual. We collect information from you when you visit or register on our website, place an order, register for programs, subscribe to our newsletter or fill out a form. If you do not want your personal data collected, do not provide it to us. You may, however, visit our website anonymously. You are not required to provide any personal information as a condition of using our website, except as may be necessary to provide you with a product or service at your request. Types of personal data collected may include:
- Contact information, such as full name, email address, telephone number and mailing address
- Passport information
- Business and professional information, such as title, practice, specialty, education, certification, accreditation, or associations
- Banking and other information as required to pay for services or products
- Demographic information including nationality, age and gender
- Information you provide when you contact us, provide feedback, make a complaint or other inquiry
WHAT DO WE USE YOUR INFORMATION FOR?
The information you provide will primarily be used to provide you with any requested information or services, or for any purpose for which you have given your consent, except where otherwise provided by law. Any of the information we collect from you may also be used in one of the following ways:
- To improve our website, and to measure its effectiveness
- To process transactions
- Creating and managing your user account
- Providing our programs, information, services or products
- To meet our obligations required by applicable laws
- To tell you about our services or promotions, administer contests and surveys
- Establish and maintain our relationship with you
- Responding to inquiries, complaints and other communications
- Any other use which is currently permitted under applicable privacy laws
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Cookies are not essential but to be able to use the enhanced features (e.g. search facility) of the website you will need to have session cookies enabled. With cookies disabled, you will still be able to view the website’s program information and still be able to order brochures, etc.
WHO DO WE SHARE YOUR INFORMATION WITH?
We disclose information only to our employees, contractors and affiliated organizations (including, but not limited to International Experience Canada) that need to know the information in order to process it on our behalf or to provide services, and that have agreed, in writing, not to disclose it to others. We may share or disclose your information in the following circumstances:
- When it is permitted or required by law;
- When the information is available from a public source;
- When we require legal advice;
- For the purposes of collecting a debt; or
- To protect ourselves from fraud.
WHERE IS INFORMATION STORED?
Your personal data is stored with data processors or servers acting on our behalf or responsible to us.
DISCLOSURE OF INFORMATION
We will always take reasonable measures to protect your personal data. We will continually review and update our security policies and controls as technology changes to ensure ongoing information security.
Should any event occur where information has been lost, stolen, or potentially compromised, our policy is to alert our clients via email, telephone, or mail. We will also report such incident to any required data protection authority. We will work closely with any clients affected to determine the actions needed to rectify the data breach and how to avoid any similar event in the future.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. This Policy only relates to our collection and use of your data.
You have the right to review and amend any personal data stored with us. We will provide you with access to any of your personal data in our possession, subject to certain exceptions, such as data that is referenced to another individual’s personal information that we cannot sever, or information subject to solicitor-client privilege, or other legal restrictions that may prevent us from fulfilling your access request. You have the right at any time to withdraw your consent to the use of your personal data in the future, however if you choose to withdraw your consent, we may not be able to provide you with any of our services.
If there are any questions regarding this Policy you may contact us using the information below.
#200 – 889 West Pender Street
Vancouver, British Columbia V6C 3B2
This Policy was last modified on August 9, 2018