Terms and Conditions

1. The participant is responsible to check if they meet all eligibility requirements for the International Experience Canada / Canada Working Holiday Program. GO International and its affiliates reserve the right to deny participation for the program at GO INTERNATIONAL’s discretion.
2. It’s the participant’s responsibility to submit a complete and correct online work permit application. GO International is legally not allowed to answer specific questions about the participant’s online application and can’t provide any immigration advice.
3. GO International is not part of the Canadian Government and its departments (International Experience Canada/IEC). GO International does not have influence on Government decisions, including but not limited to processing times, eligibility and application requirements, entry restrictions and application decisions. GO International is not responsible for any changes made to the IEC Program.
4. GO International cannot guarantee a specific time by when an application will be processed and approved.
5. GO International cannot guarantee that the participant will find work in Canada. The participant is obligated to have sufficient funds to cover their expenses in Canada, should they not be successful in securing employment.
6. The participant is responsible for all travel expenses to get to Canada and for travel within Canada.
7. The participant is solely responsible for finding and paying for their own accommodation while in Canada. All expenses related to housing and daily living including rent, utilities, furnishing, and food are the participant’s responsibility.
8. The participant is expected to respect the property of GO INTERNATIONAL/TAMWOOD and will pay for property damage he/she causes. Destruction and/or theft of property will be grounds for disciplinary action. The participant will obey all Canadian federal, provincial and local laws.
9. GO International reserves the right to dismiss a participant from the program if, in its best judgement, he/she is deemed to be a danger to themselves or to others, or if his/her conduct is deemed to be detrimental to the program in any way. In the event of such a dismissal, GO International shall not be held responsible for any resulting expenses the participant may incur, and no refunds will be given.

Refund of Program Fees

Refund of Fees for Optional Services

Work and Travel in Australia Gold / Gold Plus / Platinum Adventure Program and 

Work and Travel in New Zealand Gold / Gold Plus / Platinum Adventure Program

To apply to the Working Holiday Program in Australia or New Zealand, all participants must:

– Be between 18-35 years old
– Be a holder of or eligible for a Working Holiday visa to AU/NZ

1. A $200 non-refundable registration fee is included in the program fee. The program fee is paid in full upfront.
2. Go International’s AU/NZ Partner Provider shall be responsible for providing the services outlined to the participant. In the event, that the services and accommodations outlined cannot be provided due to causes beyond the control of Go International’s AU/NZ Partner Provider, all efforts will be made to provide comparable services and accommodations.
3. The participant understands that this program does not guarantee a job. The participant understands that they will need to be active in their job search and be realistic with their work expectations.
4. The participant understands that they are responsible for finding and paying for their own accommodation (expect for program-inclusive arrival accommodation). All expenses relating to housing and daily living including rent, utilities, furnishing, and food are their responsibility.

REFUNDS:

• 20 days before start date: Full refund of program fee. The $200 registration fee is non-refundable.
• Less than 20 days before start date: No refund.
• This applies to all services included in the Silver, Gold and Platinum Package. Additional refund fees might occur for optional add-ons.

1. To apply to the Germany Working Holiday Program, all participants must:

– Be between 18-35 years old
– Be a holder of or eligible for Working Holiday visa for Germany
– Speak at least Intermediate level of English

2. 2. GO INTERNATIONAL’s German Partner Provider shall be responsible for providing the services outlined to the participant. In the event, that the services and accommodations outlined cannot be provided due to causes beyond the control of GO INTERNATIONAL’s German Partner Provider, all efforts will be made to provide comparable services and accommodations.
   3. All pre-arranged accommodation is subject to availability. Booking of Gold Package should be made at least 6 weeks prior to the scheduled arrival date of the participant. GO INTERNATIONAL and its German Partner Provider are allowed to cancel bookings of the accommodation in case no such accommodation is available. In case accommodation is not available, participants will be downgraded to and only charged for the Silver Package. The participant will be notified about this at least one month prior to the scheduled arrival date.
   4. German language lessons will be provided by partnering language school. GO INTERNATIONAL and its German Partner Provider are allowed to cancel language lessons if the course is not provided by the language school for any reason. The participant will be notified about this at least 5 working days prior to the scheduled start of the course. There will be a full refund of the course fees in this case. GO INTERNATIONAL will suggest alternative options for language lessons.

REFUNDS

• $200 of the registration fee is non-refundable.
• Cancellation of Silver program is not possible.
• In case of cancellation of Gold program, the following cancellation fees apply:
  • Cancellation more than 1 month prior to start date: $100 CAD cancellation fee (applied to Program Fees).
  • Cancellation less than 1 month prior to start date: No Refund.
  • Should the participant get his/her visa application refused when applying prior to arriving in Germany and can therefore not join the program AND if the cancellation is made more than 1 month prior to the client’s scheduled arrival, GO INTERNATIONAL will not charge any cancellation fees. Application fee is non-refundable.
  • Should the participant get his/her visa application refused when applying prior to arriving in Germany and can therefore not join the program AND if the cancellation is made 1 month or less prior to the client’s scheduled arrival, a 100% cancellation fee of the Program Fees applies.
• In case of cancellation of language lesson, the following cancellation fees apply:
  • If the cancellation is made 10 working days prior to the start of the course or earlier, a cancellation fee of 70% of the course fees applies. The registration fee will not be refunded.
  • If the cancellation is made 9 or less working days prior to the start of the course or if client is a no-show or if the course is not completed, a 100% cancellation fee applies.

To apply to the Japan Working Holiday Program, all participants must:

– Be between 18-30 years old
– Be a holder of or eligible for Working Holiday visa for Japan
– Speak at least Upper Intermediate level of English

Work and Travel in Japan Programs – Silver & Gold Program

1. GO INTERNATIONAL’s Japanese Partner Provider shall be responsible for providing the services outlined to the participant. In the event, that the services and accommodations outlined cannot be provided due to causes beyond the control of GO INTERNATIONAL’s Japanese Partner Provider, all efforts will be made to provide comparable services and accommodations.
2. If the participant arrives outside of the standard time frame of Fridays between 8am and 10pm, the participant can decide to come to the accommodation on his/her own at no extra charge, or be picked up by Japanese staff from Haneda or Narita airport at an extra charge of $100 CAD.
3. Booking of Share House accommodation (as part as Gold Package or add-on):
   • The Japanese Partner Provider collects a deposit of 35,000 JPY per person in cash from all participants on arrival, which is fully returned when the participant moves out and has not destroyed any house property, not lost any keys or other house property, and has not severely violated the house rules.
     The Japanese Partner Provider is allowed to partially or fully retain the deposit, or terminate the rental agreement without refund of rent paid, should a participant damage or lose any property of the share houses or severely and after a first warning, not respect the house rules.

5. Booking of job guarantee for farm work and/or ryokan (hotel) job:
   • If the participant has sufficient basic conversational skills of Japanese language prior to his/her arrival to Japan, the Japanese Partner Provider will arrange an unlimited number of job interviews via Skype or phone with potential employers of farm work and/or ryokan jobs until the participant has been accepted.
   • If the participant does not have sufficient basic conversational skills of the Japanese language prior to his/her arrival to Japan, the job interview/s will be arranged in Japan, once the participant has sufficient language skills.
   • GO INTERNATIONAL recommends all participants who do not have sufficient language skills to join 4 weeks of language lessons on arrival in Japan.
   • Should an applicant not be accepted by a farm/ryokan after having completed 6 job interviews, he/she can decide to continue an unlimited number of job interviews, or he/she can opt out of the pre-arrange job option. In this case, GO INTERNATIONAL will refund the fee for the job guarantee.

   REFUNDS

   • The application fee is non-refundable.

When the Program is confirmed, the following refund policies apply:

• Cancellation more than 3 months prior to start date: Full refund of Program Fees.
• Cancellation 3 months or less, but more than 2 months prior to start date: 20% cancellation fee (applied to Program Fees).
• Cancellation 2 months or less, but more than 1 month prior to start date: 50% cancellation fee (applied to Program Fees).
• Cancellation 1 months or less prior to start date: No Refund.

Teach in Japan – Non-Degree Holders

REFUNDS

• The application fee is non-refundable.
• When the placement is confirmed, the program fee is non-refundable.
• Once you start the online TESOL course, the course fee is non-refundable.

To apply to the Hospitality in Switzerland program, all participants must:

– Be between 18-35 years old
– Be a holder of or eligible for the Swiss Youth Mobility Visa
– Have at least B1 level of German and/or French
– Be available for a minimum of 6 months

1. A $200 non-refundable registration fee is included in the total program fee. The program fee is paid in full upfront.
2. Most placements are in the German-speaking area of Switzerland. The participant understands that they can let the Swiss Partner know about preferences in location, duties and position, however this cannot be guaranteed. Go International’s Swiss Partner Provider will select a suitable placement according to availability.
3. If the participant is dissatisfied with the job offer/position, placement could be changed if needed with plausible reasons. There will be no extra costs if it is not the participant’s fault.
4. If the employment is unable to be continued, the Swiss Partner Provider will try to find a new job.
5. If the participant gets an offer, they usually need to decide (accept of decline) within one week. Depending on the attraction of the application, they will receive more than one interview. When and how many interviews they receive is not set in stone.
6. Travelling to the UK should not be arranged before a placement has been confirmed by Go International’s Swiss Partner Provider. Go International’s Swiss Partner Provider shall not be held responsible for expenses or damages resulting from a participant travelling before a confirmation is sent.

REFUNDS:

• Registration fee is non-refundable.
• If the visa application was denied: Refund of the program fee minus registration fee.
• After job offer has been accepted: No refund.

To apply to the UK Pub Program, all participants must:

– Be between 18-35 years old
– Be a holder of or eligible for a UK Tier 5 Youth Mobility visa
– Be available for a minimum of 6 months

1. Go International’s UK Partner Provider will guarantee one placement only. Additional placement offers are subject to availability and depend on the participant’s flexibility.
2. Participants must clearly state their “preferred start date” and “latest available date to receive the placement” on their application. These dates must be a minimum of 14 days apart.
3. Most placements are in smaller cities and towns. The participant understands that he/she can let the UK Partner know about preferences in location, duties and position, however this cannot be guaranteed. Go International’s UK Partner Provider will select a suitable placement according to availability.
4. In very extreme circumstances a Host Company may need to change the start or the end date of a program. Go International’s UK Partner Provider will inform the participant as soon as possible and, should the position be no longer suitable, another placement will be offered. In the unlikely event of the host company being suddenly unable to continue offering a position to the participant, for reasons other than the participant’s own will or performance, Go International’s UK Partner Provider will offer another placement free of charge – however the participant shall be responsible for the travel costs to the new placement.
5. Travelling to the UK should not be arranged before a placement has been confirmed by Go International’s UK Partner Provider. Go International’s UK Partner Provider shall not be held responsible for expenses or damages resulting from a participant travelling before a confirmation is sent.

REFUNDS:

• The $200 registration fee is non-refundable.
• Before job offer has been confirmed: 50% of program fees.
• After job offer has been accepted: No refund.

To apply to the UK Holiday Resort Program, all participants must:

– Be between 18-35 years old
– Be a holder of or eligible for a UK Tier 5 Youth Mobility visa
– Be available for a minimum of 3 months

1. Go International’s UK Partner Provider will guarantee one placement only. Additional placement offers are subject to availability and depend on the participant’s flexibility.
2. Participants must clearly state their “preferred start date” and “latest available start date to receive the placement” on their application.
3. The participant understands that he/she can let the UK Partner know about preferences in location, duties and position, however this cannot be guaranteed. Go International’s UK Partner Provider will select a suitable placement according to availability.
4. In very extreme circumstances a Host Company may need to change the start or the end date of a program. Go International’s UK Partner Provider will inform the participant as soon as possible and, should the position be no longer suitable, another placement will be offered. In the unlikely event of the host company being suddenly unable to continue offering a position to the participant, for reasons other than the participant’s own will or performance, Go International’s UK Partner Provider will offer another placement free of charge – however the participant shall be responsible for the travel costs to the new placement.
5. Travelling to the UK should not be arranged before a placement has been confirmed by Go International’s UK Partner Provider. Go International’s UK Partner Provider shall not be held responsible for expenses or damages resulting from a participant travelling before a confirmation is sent.

REFUNDS:

• The $200 registration fee is non-refundable.
• Before placement has been confirmed: Full refund of program fees.
• After placement has been accepted: No refund.

Indigenous Youth Group Program in New Zealand 

To apply to the Indigenous Youth Group Program in New Zealand, all participants must:

• • Be a Canadian citizen residing in Canada
  • Have a valid Canadian passport
  • Be a member of one of the following ethic groups – First Nations, Inuit, Metis
  • Must be between the ages of 18 and 35 (and must not turn 36 before New Zealand issues you your working holiday visa)
  • Have a clean police record
  • Have intermediate or better working knowledge of English
  • Have never previously entered New Zealand on a Working Holiday Visa
  • Provide a bank statement that certifies you have access to at least $4,200 NZD (ca. $3,430 CAD) in available funds
  • Have medical insurance for the duration of your entire trip
  • Meet health and personal character requirements
  • Must not have any dependent children

 

GO INTERNATIONAL’s New Zealand Partner Provider shall be responsible for providing the services outlined to the participant. In the event, that the services and accommodations outlined cannot be provided due to causes beyond the control of GO INTERNATIONAL’s New Zealand Partner Provider, all efforts will be made to provide comparable services and accommodations.

 

Refund Policy: 

• The deposit of CA $500 is non-refundable.

When the cancellation is received	Cancellation fee
Between 15 – 30 days before departure	50% of the program fee
Less than 14 days prior to arrival	Non-Refundable

1. To apply to the Au Pair in the UK Program, all participants must:

– Be between 18-28 years old
– Be a holder of or eligible for the Youth Mobility visa for the UK
– Have good conversational English skills
– Be unmarried and have no children
– Have verifiable childcare experience
– Be a non-smoker

2. GO International does not guarantee any au pair placement, location or hours. GO International is the conduit between the au pair and the local au pair agency. The employer will be the host family.
3. GO International reserves the right to refuse any applicant based on a number of factors which may include availability, English skills, motivation, expectations, childcare experience, references, previous work experience and education.
4. The participant is responsible to make sure they meet the eligibility requirements and to apply for the UK Youth Mobility Visa.
5. The participant understands that Au Pair in the UK is a cultural exchange program and will do their best to actively engage with their host family and community.
6. The participant will provide up to 30h per week of childcare, including up to 1h of light household duties. The participant will not accept any other form of employment that interferes with their au pair duties.
7. The participant will complete their duties and responsibilities to the best of their abilities and with due respect, and indemnifies GO International, its staff, agents and all affiliated organizations from any damages, losses or claims resulting from the participation on the Program.

REFUNDS

• Application Fees are non-refundable.
• Before placement has been confirmed: Full refund of Program Fees.
• After placement has been accepted: No refund.

TO BE ELIGIBLE FOR THE PROGRAM:

• You are a Canadian citizen residing in Canada
• You have a valid Canadian passport
• You must be between the ages of 18 and 35 (and must not turn 36 before Ireland issues you your Working Holiday visa)
• A clean police record
• Intermediate or better working knowledge of English
• Have never previously entered Ireland on a Working Holiday Visa
• A bank statement that certifies you have access to at least $2,500 CAD in available funds
• Medical insurance for at least 12 months
• You must not have any dependent children

Note: With the Working Holiday Visa, you are allowed to stay in Ireland for up to 24 months. You will have to register with the Garda National Immigration Bureau (GNIB) and will be issued a Registration Card on payment of the appropriate fee; the current fee is €300 (this is subject to change).

Cancellation Policy

• The $200 of registration fee is non-refundable.
• In the event of cancellations up to 2 weeks before programme commencement, 50% of cancellation fee of the program fee.
• For cancellations of 14 days or less, 100% of cancellation fee of the program fee.
• Once the work placement / internship has commenced, fees will not be refunded for any of the services booked (e.g. work placement, transfer, accommodation) irrespective of the circumstances. This includes late arrival/early departure, or days missed during the programme.

To apply to the Internship in France Program and Work and Travel Hospitality in France Program, all participants must:
– Be between 18-30 years old
– Be a holder of or eligible for the Youth Mobility visa for France
– Speak at least Intermediate level of English
– Have intermediate level in French (minimum B1)
– Be a full-time student at the time of application (Only applicable for Internship in France Program)

1. The French Internship Provider bears the responsibility for the search for a placement of the student. The Program Provider puts the student in contact with a host company to obtain an internship in France, for a duration of 2 to 6 months, in the student’s field of studies.
2. The Program Provider guarantees up to 3 job / internship interviews, which must lead to an effective recruitment. The employer will have the final say in hiring the student.
3. GO INTERNATIONAL and the Program Provider cannot be held responsible for the behavior or conduct of the employer.
4. The application must be received between 2-4 months prior to the course start date. Any request received after the set deadline is subject to availability and might be refused by the Program Provider.
5. The participant will not be able to postpone his/her course, except in the event of legitimate and compelling reasons requiring the participant to stay in Canada or leave France (critical illness, death or hospitalization of a family member, for instance). Postponement can only be considered if the participant has not yet begun his/her employment contract. Postponement is valid for a maximum period of 12 months. The participant shall provide written proof for the reason of postponement.

REFUNDS

9. • Registration fee is non-refundable.
   • Cancellation more than 14 days before course start AND before the first internship interview: Full refund of Program Fees.
   • Cancellation after first internship interview and/or less than 14 days before course start: No Refund.

Work and Travel in South Korea Program

Program Requirement

• Be eligible for the Working Holiday visa for Canadian citizens.

 

Cancellation Policy 

• The $200 registration fee is non-refundable.
• If cancelled 1 month or more prior to scheduled arrival date – No cancellation fee
• If cancelled 2 weeks or more, but less than 1 month prior to scheduled arrival date there is a 50% cancellation fee
• If cancelled less than 2 weeks prior to scheduled arrival date or in case of no show there is a 100% cancellation fee
• Change of arrival date possible at no charge up to 2 weeks prior to scheduled arrival date
• Change of arrival date less than 2 weeks prior to scheduled arrival date: $100CAD change fee

1. Go International does not guarantee any volunteer position, specific duties and activities or number of hours. Hours and duties may be affected by availability, demand, bad weather, economic events, seasonal business fluctuations and other factors out of the control of Go International. Go International is a conduit between the host organization and the volunteer.
2. Go International will place the participant in one volunteer work assignment only. Go International will not locate secondary employment if the participant quits their assignment or gets fired. Should either happen, the participant is obligated to notify Go International in writing about the change of their employment status.
3. Go International reserves the right to refuse any applicant based on a number of factors which may include the volunteer market at the time, English skills, motivation, expectations, previous work experience and education.
4. The participant is responsible to acquire a valid visa or travel authorization to stay in Canada for the duration of their Volunteer Program.
5. The volunteer work assignment is temporary and only runs for the duration specified in the placement details.
6. The participant is responsible for all travel expenses to get to Canada, for travel within Canada and to the project.
7. The participant is solely responsible for finding and paying for their own accommodation while in Canada unless provided by the host organization. All expenses related to housing and daily living, including rent, utilities, furnishing, and food are the participant’s responsibility.
8. The participant is expected to respect the property of the host organization and will pay for property damage if caused. Destruction and/or theft of property will be grounds for disciplinary action.
9. The participant will obey all Canadian federal, provincial and local laws and agrees to comply with rules and policies of the host organization, including but not limited to such matters as personal grooming, uniforms and drug testing.
10. The participant will carry out the duties and responsibilities of the position that Go International has arranged for them. Go International only facilitates an arrangement between the volunteer and the host employer.
11. The participant agrees that they will perform their volunteer duties to the best of their abilities and indemnify without limitation, Go International, its directors, its employees, agents and organizations affiliated with it, against any loss or damage suffered by any of them, or any claims made against any of them, as a result of any breach or negligence by the participant during the participation in the program.

Cancellation & Refund Policy

	If cancellation made more than 30 days prior to arrival date:	Less than 30 days prior to arrival date:	Refund after arrival in Canada:
If program minimum capacity has not been reached for Banff/Lake Louise:	Full refund	Full refund	No arrival without program confirmation.
If participant has accepted program placement/paid and would like to cancel:	Full refund of the program fee	50% cancellation fee of the program fee	If participant cancels participation/withdraws from program any time on or after project start date: no refund
If visa is refused:	Full refund (requires proof of visa denial)	Full refund (requires proof of visa denial)	If participant cancels participation/withdraws from program any time on or after project start date: no refund
Registration Fee (CA$200)	Non-refundable	Non-refundable	Non-refundable