Guest Service Agent
  • Full Time
  • Part Time
  • Whistler

Website Whistler Day Spa

Job requirements

They are looking for a Guest Service Agent who thrives on working in a positive, friendly and team-oriented environment. As the first point of contact with guests, you should have a genuine interest in customer service, a passion for Whistler, and a professional, outgoing personality.

They make it a priority to ensure that all team members have a work-life balance that works for them, allowing everyone to enjoy all the outdoor experiences Whistler has to offer, while also getting to work with a professional and friendly team in a career they love.

This position requires weekend work and can offer a flexible, 3 or 4-day work week with longer shifts so that you can enjoy 3 or 4 days off a week.




Customer service: 1 year (required)

Salary $

$22.00 to $24.00 per hour for up to 40 hours per week


As soon as possible


  • Responsible for the spa reception (Booking and Confirming Spa appointments, Performing cash out reconciliation)
  • Opening and/or closing the Spa
  • Coordinating with Hotel staff and management on a daily basis
  • Conclude and maintain inventory
  • Maintain a clean, safe, fully stocked and well-organized work area.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Support management team in projects


  • Very detail-oriented and organized
  • Ability to multitask and operate efficiently
  • Outgoing, friendly and genuine disposition
  • Professional and educated with oral and written communication
  • Administrative and computer skills are an asset (knowledge of google drive, Microsoft, and POS systems in general)

Experience Required

  • Previous experience working in customer service
  • Experience in either hotel, spa, restaurant or a customer service-based business

Position Requirements

  • Part-Time or Full Time (mix of AM & PM shifts) – Option to work longer shifts to enjoy a 3 or 4-day weekend.
  • Requires weekend work
  • Contract term: Until Oct 1 Minimum

This person will thrive in the business if

  • They are friendly, positive and outgoing: Love to be part of a small team and care about their well-being, by creating deep connections with them and showing their best self at work.
  • Passionate about customer service and wellness: Truly cares about people having a beautiful experience, involved with the mission of our spa.
  • Flexible and adapts easily to different situations: Always open to welcoming new tasks with enthusiasm and performs efficiently. Understands that we are a small business and that the schedule may change depending on business needs.
  • Likes to be busy, work independently, multitask and is organized: Needs little supervision and keeps busy even in slower times. Reliable and punctual.
  • Truly cares about the success of the business and team.

Compensation Plus

  • Additional cash bonuses for contract completion
  • Additional cash incentives for meeting performance goals
  • Retail commission
  • Extended Health / Dental Benefits options


  • Company events
  • Extended health care
  • Flexible schedule
  • Store discount


  • 10 hour shift
  • 12 hour shift
  • 8 hour shift

Ability to commute/relocate

  • Whistler, BC: Reliably commute or plan to relocate before starting work (required)

To apply for this job please visit